Agent Chat
Agent Chat is not an interactive chat with an AI about the process instance — it is the recorded history of every AI Agent Connector session that actually ran as part of it. Whenever a service task in the process uses the AI Agent connector (cibseven-ai-agent), each request, response and any error is appended to a per-activity chat-log variable, and the Agent Chat tab in the Process Instance View renders that timeline back to you, in order. See Audit Trail & AI Transparency for exactly what is recorded.
Enterprise Feature
This Cockpit visualization of the chat-log timeline is available only in the Enterprise Edition. The AI Agent Connector itself, and the chat-log audit data it records, are unaffected by edition — Agent Chat is the Enterprise-only viewer for that data.
For each recorded activity, you can see:
- the messages exchanged (system, user and tool) for every agent invocation on that activity
- which tools were available to the agent, and which it actually called — including CIB seven processes exposed as MCP tools
- any process instance the agent started as a side effect (via
ProcessStarterTool), with the resulting process instance ID and the principal it executed as
Because the timeline is built from the same chat-log variable used for compliance record-keeping, it is a faithful account of what the agent was told and what it decided during this process instance — not a live conversation you can steer. Treat AI-generated outcomes accordingly: review them against the underlying tabs of the Process Instance View before acting on anything consequential.