Failed Jobs
Unresolved incidents of a process instance or a sub process instance are indicated by Cockpit as failed jobs. To localize which instance of a process failed, navigate to the incidents tab in the Detailed Information Panel.
It lists the failed activities along with additional details. In the Action column on the right side, two operations are available: adding an annotation and retrying the failed job.
Retry a Failed Job
Use the button on the right side on the process instance view to resolve a failed job.
A modal dialog opens where you can:
- Choose whether the previous due date should be kept or set to an absolute date/time of your choice.
- Select the failed jobs to be retried.
After clicking on Retry, the engine will re-trigger the jobs and increment their retry values in the database so the Job Executor can acquire and execute the jobs again.
Bulk Retry
Information
Please note that this feature is only included in the enterprise edition of CIB seven.
It is also possible to do a bulk retry of failed jobs. To do so, switch to the ‘Job definitions’ tab in the process definition view and locate the corresponding failed activity. Clicking the retry button here allows you to set the number of retries for all the defined jobs of the process definition.
The following dialog allows you, just as with retries described above for single failed jobs, to decide whether to keep the due date or set a date of your choice.
